Fractional COO & Financial Strategist

Replace founder
chaos with
systems that scale.

I help owner-operated businesses build the operational infrastructure and financial controls to grow beyond the founder — backed by 15+ years in institutional finance, accounting ops, and compliance at firms like BGC Partners and Gresham Investment Management.

5+ Companies founded or co-founded
15+ Years institutional finance
3 Languages spoken
4 Countries invested or operated

The businesses that scale aren't the ones with the best product. They're the ones that figured out how to run without the founder in every decision.

Christy Lang
MBA · MS Finance & Management
  • Product Manager, Clipp AI — built supplier onboarding systems for 100+ vendors
  • Co-Founder, PocketPet & iVet Data — Indonesia-based veterinary & pet SaaS
  • Founder, Smoove Ice Cream (third-party managed) & CAN International (nonprofit)
  • Head of Accounting Ops, Compliance Manager & Fund Accountant, Gresham Investment Management — 12 years
  • Controller, BGC Partners
  • 6 investment properties — NY & CA (student housing + Airbnb)
  • LP Investor, real estate fund (Japan)
  • University of Rochester — MBA + MS Finance & Management
English 普通话 廣東話

Built companies.
Managed funds.
Now building yours.

I'm a builder first. I've co-founded a veterinary and pet SaaS platform in Indonesia (PocketPet & iVet Data), launched Smoove Ice Cream from scratch, founded a university admissions nonprofit, assembled a 6-property real estate portfolio, and invested as an LP in a real estate fund in Japan — all while holding senior finance and product roles at institutional firms and SaaS companies.

The finance depth is real: 12 years at Gresham Investment Management running accounting operations, compliance, and fund accounting — plus product leadership at Clipp AI designing the operational systems that onboard hundreds of vendors. But the reason clients trust me is that I've taken the same risks they have. I know what it feels like to build something from zero, manage a team remotely, and make decisions without a safety net.

That combination — institutional rigor and founder instincts — is what C-LANG Advisory brings to every engagement. I don't just design systems. I build them, stress-test them, and hand them off knowing they'll survive contact with reality.

Institutional depth.
Operator instincts.

Two decades across hedge funds, global brokerages, SaaS platforms, and self-built businesses — every layer of the financial and operational stack.

Current · SaaS · Operations
Clipp AI
Product Manager · Supplier Operations

Leading product development and supplier operations for an AI-powered order management SaaS platform. Designed and scaled onboarding systems for 100+ vendors — the same operational methodology delivered to every C-LANG client.

Founder & Co-Founder · Ventures
PocketPet · Smoove Ice Cream · CAN International
SaaS · F&B · Nonprofit

Co-founded PocketPet & iVet Data, an Indonesia-based veterinary and pet SaaS platform. Founded Smoove Ice Cream, grown and now third-party managed. Founded CAN International, a nonprofit supporting university admissions. Three ventures built across three industries — from zero.

15+ Years · Institutional Finance
Gresham Investment Management & BGC Partners
Head of Accounting Ops · Compliance · Fund Accounting · Controller

12 years at Gresham Investment Management as Head of Accounting Operations, Compliance Manager, and Fund Accountant — building the financial controls and reporting infrastructure of an investment firm. Controller at BGC Partners, one of the world's largest inter-dealer brokerages. Core expertise: variance analysis, accounting ops, compliance, and financial controls.

Investor · 3 Markets
Real Estate Portfolio — NY, CA & Japan
6 Properties · Student Housing · Airbnb · LP Fund

Owner of 6 investment properties across New York and California — student housing and short-term rentals managed remotely. LP investor in a Japanese real estate fund. The financial modelling, cash flow analysis, and operational systems used across this portfolio inform the frameworks built for every C-LANG client.

Core Expertise

Variance Analysis · Fund Accounting · Compliance & Controls · Accounting Operations · SaaS Product · Supplier Onboarding · Real Estate Operations

Also

Controller, BGC Partners · MBA + MS Finance & Management, University of Rochester

Languages

English · Mandarin (普通话) · Cantonese (廣東話)

Built for how you actually work.

Three engagement models designed for different stages of growth — from a focused systems fix to full fractional COO partnership.

01
Systems Sprint
Fixed-fee project · Scoped in your free diagnostic call

A focused 4-week engagement to audit, map, and systematize your most critical operations. You walk away with a Notion-based ops playbook your team can run without you.

  • Full operations audit (week 1)
  • Process mapping & gap analysis
  • 3–5 SOPs built in Notion
  • Handoff training via Loom
  • 30 days async support included
03
Scale Intensive
Premium engagement · Investment discussed after qualification

A deep 90-day engagement for businesses facing complex operational transformation — new markets, rapid hiring, acquisition integration, or preparing for exit.

  • Full ops + financial audit
  • Systems architecture design
  • Supplier onboarding buildout
  • Team training program
  • KPI dashboard & reporting layer
  • Onsite available at this tier

Also available: Advisory Retainer (light-touch ongoing) and Wealth Circle (group advisory, $800–$1,200/mo — the one transparent price, because group programs work best when members self-qualify). All 1:1 engagements are scoped on a free diagnostic call. No surprises. No pressure.

Start with a Free Diagnostic

The C-LANG Ops Clarity System

Every engagement follows the same five-step framework — regardless of industry, size, or complexity. Because operational clarity is always built the same way.

1
Audit

Map every process, identify every bottleneck, and find where time and money are leaking out of your business.

2
Map

Visualize current-state operations end-to-end. Clarity before design — we don't fix what we haven't fully understood.

3
Design

Architect the future-state system. Processes rebuilt for scale, delegation, and operation without founder dependency.

4
Build

Implement SOPs, dashboards, and workflows in Notion. Delivered remotely via Loom walkthroughs your team can revisit.

5
Hand Off

Train your team and transition ownership. You leave with a system that runs — not a dependency on the consultant.

Operational clarity pays for itself.

The return on a well-designed operations system isn't theoretical. These are the outcomes clients consistently see in the first 90 days.

⚙️
40–60%
Reduction in founder bottlenecks

When decisions no longer require you in the room, your team executes faster and you reclaim strategic time.

💰
$30K–$80K
Annual savings identified in audit

Most $1–5M businesses have operational waste they've normalized. A fresh audit surfaces it quickly.

📈
3–4 wks
To a fully documented ops playbook

From audit to handed-off Notion system. Not a 6-month consulting project — a focused, time-boxed sprint.

🌐
100%
Remote delivery — any timezone

Every deliverable built for async collaboration. Your operations improve without a consultant in the room.

🤝
2 weeks
Before your team can run without you

The litmus test: can the business operate if you disappear for two weeks? That's what we build toward.

📊
1 dashboard
To see everything that matters

Ops + financial KPIs in one Notion view. Weekly updates, monthly reviews, no more gut-feel decisions.

She walked into our operation and in one week knew exactly where we were broken. Three months later, my team runs without me in every daily decision. That's what I hired her for.

Founding Client · Restaurant Group, New York

You're a fit if this sounds familiar.

  • 🔄
    You're the bottleneck Every key decision flows through you. Your team is capable but waits for your input before moving forward.
  • 📉
    Revenue is growing, chaos is growing faster What worked at $500K is breaking at $2M. More clients, more complexity, less clarity on what's actually happening.
  • 👥
    You have 5–50 employees and no ops person You're not yet at the scale to hire a full-time COO, but you desperately need one. A fractional engagement is the answer.
  • 🌏
    You want your business to run without you present Whether you're traveling, building a second venture, or planning an eventual exit — you need systems that don't require you.
  • 💬
    You value a cross-cultural, trilingual perspective Chinese-American entrepreneurs, import/export operators, and businesses with China operations benefit from a native-level cultural and language bridge.

This may not be the right fit if…

  • You're pre-revenue or in the idea stage
  • You want someone to execute tasks, not build systems
  • You're looking for a traditional CPA or financial planner
  • You expect results without committing to implementation
  • You're not willing to give your team autonomy
Remote-first policy

All engagements are delivered 100% remotely via Notion, Loom, and Zoom. Onsite availability is reserved for Scale Intensive projects ($25,000+). Based in New York — available globally.

Start with a free
30-minute diagnostic.

I'll ask five questions about your operations, identify your biggest bottleneck, and tell you exactly how I'd fix it — whether we work together or not.

Book Your Free Call

No pitch. No obligation. Just clarity.